单元自测1（10分） 试卷总分:100 得分:100 一、选择填空题（每题10分，共5题） 1.__________________? I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm. A.How would you like to go B.Whe
单元自测1（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—__________________?
— I expect to depart for Frankfurt on Sunday, September 1st, any time after 13:00 pm.
A.How would you like to go
B.Where shall I make hotel reservation
C.When do you plan to leave
2.—__________________?
— Yes, business class.
A.Will you fly business class
B.When do you plan to leave
C.Where shall I make hotel reservation
3.Many of the banks and travel services in the western countries provide convenience for the travellers by issuing traveller's ____________.?
A.checks
B.cash
C.credit cards
4.The processing time ____________ per embassy.
A.various
B.variety
C.varies
5.Can you fill me ____________ ? I need some detailed information.
A.in
B.up
C.out
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.翻译：为句子选择正确的翻译（每题10分）。
Can you fill me in? 1
A. 你能替代我一下吗？
B. 你能为我填写吗？
C. 你能向我详细介绍一下吗？
2. Not all restaurants accept the card. 2
A. 所有酒店都不接受此卡。
B. 并非所有酒店都接受此卡。
C. 所有酒店接受的不是此卡。
3. We used to have cash advances. 3
A. 我们以前是预支现金。
B. 我们使用已有的现金。
C. 我们习惯了预支现金。
4. Let me know how you like living out of a suitcase. 4
A. 到时候告诉我没有旅行包你是怎么活下来的。
B. 到时候告诉我你是怎么带着旅行包生活的。
C. 到时候告诉我你怎么那么喜欢带着旅行包生活。
5. It is very profitable for the issuing offices to finance the funds they collect by issuing traveller’s checks. 5
A. 对发行机构来说，发行旅行支票提供融资便利是有利可图的。
B. 对发行机构来说，融资有利可图，他们征集资金，发行旅行支票。
C. 对发行机构来说，征集资金，发行旅行支票，融资等，都是有利可图的。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测2（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— What does the customer's complaint say?
— _________________.
A.He says he will write us a thank-you letter
B.He says he hasn't gotten back the monitor for repairs
C.He wants to know whether we could give him a discount
2.— What is the distance between the new building and your office?
— _________________.
A.It is near to the bus stop
B.It is about 15 kilometers
C.It is very close
3.If any of the articles are damaged during move, you may make a _________ for compensation with our company.
A.request
B.demand
C.claim
4._________ the situation may be, make sure that you don't leave your customer with an unanswered question.
A.Whatever
B.Whenever
C.However
5.Customers often remain _________ to a business that has excellent service even if their prices are high.?
A.loyal
B.loyally
C.loyalty
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.翻译：为句子选择正确的翻译（每题10分）。
The American idea of custom service is to make each customer the center of attention. 1
A. 美式客服理念认为每位客户都是关注的焦点。
B. 美国的客户都有以自己为中心的想法。
C. 美国的客户服务人员都有以客户为中心的想法。
2. Many products come with a money-back guarantee. 2
A. 许多产品都要先付款得以保障。
B. 许多产品都有退款承诺。
C. 许多产品都要退款。
3. Make sure to look your customers in the eye. 3
A.确保要把顾客像眼睛一样珍视。
B.确保把顾客看在眼睛里。
C.确保要直视顾客的眼睛。
4. Always look for ways to go above and beyond the expectations of your customers. 4
A. 一定要想方设法，超越顾客的期望。
B. 一定要寻求在顾客期待之外的想法。
C. 总是要寻找达到顾客期望的方法。
5. The worst thing is that you discovered at the last moment there were missing parts in the order before shipment. 5
A. 最糟糕的事情是，在装船之前的最后时刻，你发现订单货物有遗漏。
B. 最糟糕的事情是到了最后一刻还没有装船。
C. 最糟糕的事情是在装船前的最后一刻，你有所发现。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测3（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion?
—______________.
A.Ok, I think we've both have done our best for this
B.No, the suggestion is too bad
C.Ok, you will benefit more than us
2.—I'll be away on a business trip. Would you mind signing for my express delivery?
—________________.
A.have no time
B.I'd rather not
C.I'd be happy to
3.______ has good reputation will sooner or later be successful in his business.
A.Whatever
B.Whoever
C.Whichever
4.At the same time, the negotiator keeps things secret ____ would limit his/her ability to negotiate.
A.who
B.what
C.that
5.To attract investors, the government has _____ its tax and labor laws.
A.adapted
B.applied
C.adjusted
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.翻译：为句子选择正确的翻译（每题10分）。
By understanding how non-verbal communication works, a negotiator must be able to understand the information the other participants are giving out non-verbally. 1
A．通过理解非语言性交际如何起作用，谈判者一定能够理解其他参与者透露的非语言性信息。
B．要理解非语言性交际如何运行，谈判者必须理解其他参与者给出的非语言性信息。
C. 通过理解非语言性交际是如何工作的，谈判者必需能够理解其他参与者非语言性地给出的信息。
2. Look the person in the eye with honesty and respect. 2
A．用诚实和尊敬看待这个人。
B．诚实而尊敬地注视这个人。
C．诚实并尊敬地用眼看这个人。
3. If possible, it may be helpful for negotiation partners to spend time together in a comfortable atmosphere outside of the negotiation room. 3
A. 如果有可能，可以帮助谈判双方花时间一起在谈判室以外的舒适氛围中。
B. 如果有可能，让谈判双方花时间一起处于谈判室以外的舒适氛围，可能会有帮助的。
C. 如果有可能，谈判双方花时间一起在谈判室以外的舒适的环境中，肯定会有帮助的。
4. This is because whoever controls the start of the negotiations tends to control where they end. 4
A．这是因为无论哪一方掌控了谈判的开始，往往都会将谈判导致结束。
B．这是因为无论谁曾经掌握了谈判的开始，趋势都会主导谈判的地点。
C．这是因为无论谁控制了谈判的开始，谁往往就能掌控谈判的结果。
5. The negotiation table can be loaded with agendas, egos and emotions. 5
A．谈判桌承载着议事日程，自我意识和各种情绪。
B．谈判桌负荷着议事日程，自尊心和不同情绪。
C．谈判桌充满了议事日程，自我意识和情感。
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测4（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—How was your trip to London, Jane?
— ___________.
A.Oh, wonderful indeed
B.By plane and by bus
C.The guide showed me the way
2.— Betty, we'll have a buffet party next Saturday. Will you join us?
— _______ , Susan. Thank you!
A.I'd love to
B.I'm afraid not
C.By no means
3.The franchisor _____ the franchisee should observe the regulations to make the business go well.?
A.or
B.as well as
C.either
4.Some in the market now want government _____ in order to reduce costs.
A.regulation
B.regulate
C.regular
5.Some of the _____ solutions will support these requirements better at the moment.?
A.property
B.prosperity
C.proprietary
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据上下文，补全对话内容（每题10分）。
操作提示：通过下拉选项框，选择答案。
A. it doesn't sound too complicated
B. Then what about the qualifications of a franchisee
C. Sure, what do you want to know
D. Thank you very much for all the information
E. could you tell me how long a franchise contract will last
?
Ada wants to do franchise business and turns to Bill for some information about franchise business.
Ada: Hi, Bill. I am really interested in franchising opportunities. Would you be able to give me some advice?
Bill:? 1 ?
Ada: Ok, first, what are the qualifications that a franchisor should have?
Bill: Generally speaking, a franchisor should be a well-developed company with business resources such as a trademark, trade name and business model.
Ada:? 2 ?
Bill: A franchisee should have the necessary funds, work goals and employees, etc.
Ada: Yes,? 3 . Would you please tell me something about the franchise fees?
Bill: Ok. The fees for the franchise are an initial fee and a usage fee.
Ada: Now,? 4 ?
Bill: In general, it is no less than three years. Then both the franchisor and the franchisee may talk about the conditions, and see whether the contact needs to be rewritten.
Ada:? 5 .
Bill: My pleasure.
(1).__1__
A.A
B.B
C.C
D.D
E.E
(2).__2__
A.A
B.B
C.C
D.D
E.E
(3).__3__
A.A
B.B
C.C
D.D
E.E
(4).__4__
A.A
B.B
C.C
D.D
E.E
(5).__5__
A.A
B.B
C.C
D.D
E.E
单元自测5（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—I'm really fed up with Larry!
— ________
A.I'm sorry to hear that.
B.Really?
C.Hey, what's up?
2.—Are the Project Managers linking up OK?
—They seem to be, yes._________ .
A.One of them hopes to quit now
B.There's been a good atmosphere at the first management meetings
C.They don't seem to know each other
3.The people in your department seem so ______ and nice to be around.
A.capacity
B.capable
C.capably
4.I really ______ the effort you have put in on your team's current project.?
A.thank
B.grateful
C.appreciate
5.Even though he's ______ out of college and still a bit green, he is a great co-worker.?
A.flesh
B.fresh
C.flash
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据文章内容，选择正确答案（每题10分）
Team Spirit
Team spirit can make or break a team. Teammates who have team spirit are better able to work together and achieve team goals. They are also more satisfied with their team activities. John Wooden, a former basketball coach at UCLA, said, “Team spirit means you are willing to sacrifice personal considerations for the welfare of all. That defines a team player.” There are certain skills team members develop that serve as good examples of team spirit.
Cooperation
Cooperating is simply working together as teammates for the good of the team. Cooperation is a skill that team members can sharpen during practice. For example, basketball players must practice passing the ball in different plays and situations. Team efficiency is directly related to the cooperation of its members. Acting cooperatively is a good way to show team spirit because doing so contributes to the overall success of the team.
Motivation
Team members must fulfil their duties with their full efforts. Staying motivated shows team spirit because it shows that you want the team to do well. This includes being motivated to give your best in practice and in competition, as well as outside of team activities. For example, a baseball player can show team spirit by being motivated to practice his swing outside of practice.
Respect
Respect for your fellow team members is a must. You can show respect to your teammates by treating everyone fairly and equally. Teammates also respect each other by allowing everyone to participate. Respecting fellow teammates keeps everyone in a good mood and encourages overall team spirit. For example, people can show team spirit through respect by encouraging other team members who might be struggling.
?
Teammates who have team spirit 1 .
A. can break a team
B. are better able to work together and achieve team goals
C. are less satisfied with their team activities
2. According to the article, team spirit means 2 .
A. cooperation and motivation
B. motivation and respect
C. cooperation, motivation and respect
3. Cooperation is a skill that 3 .
A. can be sharpened during practice
B. is born with
C. everyone should have
4. Being motivated means 4 .
A. you should compete with others
B. you should practice swing outside of practice
C. you should give your best in any circumstances
5. Respecting your teammates 5 .
A. can treat everyone fairly and equally
B. can keep everyone in a good mood
C. can discourage overall team spirit
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测6（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.— How much of a problem meeting the budget?
— _______.
A.The product should finance itself
B.Well, it seems that we underestimated the costs
C.You only need a budget increase for the first order
2.— I thought that if I could get your support first, it might make getting approval easier.
— _________ .
A.We will need another four thousand dollars to cover the cost
B.Well, you've got my support on this
C.You only need a budget increase for the first order
3.It will _______ about eight percent more than initially projected
A.spend
B.pay
C.cost
4.Did you get the financial records _______ shape for your audit next month?
A.into
B.in
C.from
5.Large organizations will find ______ impossible to manage all these data if manual accounting were used.
A.what
B.that
C.it
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.完形填空：选择正确答案，补全文章（每题10分）。
Alibaba Seeks to Raise Billions in IPO
Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods? 1 linking buyers and sellers in the huge Chinese online market. Alibaba is expected to? 2 its initial public offering, called an IPO, in September on the New York Stock Exchange.
The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent? 3 of the company. That would mean the company could raise? 4 $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most? 5 technology companies in the world. Apple, for example, has a market value of about $600 billion. Google is valued at about $390 billion and Microsoft is worth about $370 billion.
(1).__1__
A.in
B.with
C.by
(2).__2__
A.sell
B.make
C.go on
(3).__3__
A.share
B.capital
C.profit
(4).__4__
A.as more as
B.as much as
C.as many as
(5).__5__
A.value with
B.valuate
C.valuable
单元自测7（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—Amy, do you shop online often?
— ______________.
A.No, I don't think so?
B.That's a good idea
C.Yes. It's very convenient and the price is often lower than in store
2.—Are there any disadvantages to shopping online?
—___________. But I think this problem will be solved soon.
A.It makes life easy
B.?It takes some time for the stuff you buy online to arrive
C.The stuff you buy online arrives quickly.
3.?It's said that some measures have been taken _____ this problem.
A.dealing with?
B.to deal with?
C.dealt with?
4.What's more, it's not always so ______ for us to pay online as hackers might steal our user name and password.
A.safety ?
B.safe ?
C.safely ?
5.An on-line virtual supermarket ______ the real supermarket, which makes it feel so real.?
A.stimulates ?
B.simulates ?
C.simulators
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.阅读理解：根据文章内容，选择正确答案（每题10分）。
Cyber Monday Clicks in with Record Sales
Cyber Monday rocked while mobile sales roared.
The day widely regarded as the Super Bowl of online sales created a record day for retailers, including Walmart, and marked a shift in shopping preferences as smartphones and tablets drove nearly a third of traffic — and for some retailers, more than half.?
Walmart.com expects to register its biggest Cyber Monday yet, coming off a record Black Friday weekend online. Heading into the afternoon Monday, the website had already sold out of PlayStation 4 and Xbox One consoles, which weren't even discounted. Significant savings on TVs and tablets also encouraged shopping, says Joel Anderson, CEO of Walmart.com.
Retailers from Target to Sears are fast evolving Cyber Monday into something more akin to Cyber Week, as online deals stretch well beyond Monday.
As of 6 p.m. ET, sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%, according to Channel Advisor, which tracks third-party sellers on eBay and Amazon. The online marketplaces are doing well in part because shoppers are heading to those sites to find popular products that are selling out at regular retailers, says Scot Wingo, CEO of Channel Advisor.
Flash-sale site Rue La La started Cyber Monday deals on Sunday with a “Cyberthon” that drew more than 350,000 people to the site. The sale promoted as much as 80% off on more than 150 brands. On Monday, sales of Cole Haan and Pandora Jewelry merchandise were strongest, CEO Steve Davis says.
?
Retailers used mobile devices and drove nearly a third of traffic, or even more than half to online shopping. As we know that doesn't belong to the mobile device. 1
A. tablets
B. smartphones
C. personal computer
2. PlayStation 4 and Xbox One consoles were sold out on the afternoon Monday although they weren't even discounted. 2
A. eBay.com
B. Walmart.com
C. Amazon.com
3. According to sales on Amazon were up 44.3% over last year, while sales at eBay were up 32.1%. 3
A. Walmart
B. Rue La La
C. Channel Advisor
4. Cyber Monday deals on Sunday with a “Cyberthon” that drew more than people to the site. 4
A. 350,000
B. 35,000
C. 3,500,000
5. We can infer from the passage _____ isn't an online retailer. 5
A. Sears
B. Channel Advisor
C. Walmart
?
(1).__1__
A.A
B.B
C.C
(2).__2__
A.A
B.B
C.C
(3).__3__
A.A
B.B
C.C
(4).__4__
A.A
B.B
C.C
(5).__5__
A.A
B.B
C.C
单元自测8（10分）
试卷总分:100 得分:100
一、选择填空题（每题10分，共5题）
1.—But then we'll have to accept a Board of Directors chosen by our stockholders. Wouldn't that limit us in many ways?
—Certainly. But if you consider the massive capital investment that we'll receive, you'll understand that this could take our company —————— .
A.from being a big firm to being one of the medium-tier players
B.from being a medium-tier firm to being one of the big players
C.from being a medium-tier firm to being one of the small players
2.—You mean... like becoming a publicly-traded company?
—That's right. ______________ .
A.It's something we should give serious consideration to
B.It will still be a privately held company
C.It will become a privately held company?
3.One kind of partnership is called a limited ________partnership.
A.obligation
B.?responsibility
C.liability?
4.His method supports Mr Shiller's findings and has ________efforts to predict prices in the financial industry.
A.influenced
B.?influentially
C.influence
5.The same is true ______individual proprietorships.
A.of
B.to
C.at
二、阅读理解/翻译/完形填空（题型随机）（共50分）
6.完形填空：选择正确答案，补全文章（每题10分）。
Alibaba Seeks to Raise Billions in IPO
Investors in the United States are preparing for the first public sale of stock in the Chinese company Alibaba. The company sells goods? 1 linking buyers and sellers in the huge Chinese online market. Alibaba is expected to? 2 its initial public offering, called an IPO, in September on the New York Stock Exchange.
The total value of the company, based in Hangzhou, has been estimated at about $200 billion. Reports from Bloomberg News say Alibaba is offering investors a 12 percent? 3 of the company. That would mean the company could raise? 4 $20 billion dollars in the public stock sale.
After the IPO, Alibaba could become one of the most? 5 technology companies in the world. Apple, for example, has a market value of about $600 billion. Google is valued at about $390 billion and Microsoft is worth about $370 billion.
(1).__1__
A.in
B.with
C.by
(2).__2__
A.sell
B.make
C.go on
(3).__3__
A.share
B.capital
C.profit
(4).__4__
A.as more as
B.as much as
C.as many as
(5).__5__
A.value with
B.valuate
C.valuable
